FAQs

Whempys Chimney Services

Have a chimney-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Why should I have my chimney inspected?

    The National Fire Protection Association (NFPA) states, “Chimneys, fireplaces, and vents shall be inspected at least once a year for soundness, freedom from deposits, and correct clearances.” A professional chimney inspection ensures your system is safe, efficient, and free from hazards such as blockages or structural damage. Even if you don’t use your fireplace often, animals and debris can accumulate inside, creating fire risks and ventilation issues. Additionally, older homes may require extra attention. According to Down to Earth Products, chimney repair is generally more common in homes over 50 years old. At Whempys Chimney Services, our thorough chimney inspection process helps identify problems early, allowing for timely chimney cleaning or chimney repair if needed to keep your home protected.
  • How often should I have my fireplace cleaned?

    The CSIA (Chimney Safety Institute of America) recommends scheduling chimney cleaning when 1/8" of sooty buildup is present inside your chimney. If any glaze appears in the flue, cleaning should be done immediately, even if buildup seems minimal. Over time, soot and creosote can accumulate and become highly flammable, increasing the risk of a dangerous chimney fire. Routine chimney cleaning by a professional chimney sweep from Whempys Chimney Services helps maintain proper airflow, improves efficiency, and reduces fire hazards in your home.
  • What is Creosote?

    Creosote is a corrosive, tar-like, and highly combustible substance that forms when volatile gases from burning wood or coal condense inside your chimney at temperatures below 250°F. This sticky residue builds up along the flue walls and is the leading cause of chimney fires. Regular chimney cleaning by an experienced chimney sweep is essential to remove creosote buildup before it becomes dangerous. At Whempys Chimney Services, we use professional tools and techniques to safely eliminate creosote and help prevent the need for costly chimney repair.
  • What if I am not satisfied with Whempys Chimney Services?

    Please don’t hesitate to reach out if you are not completely satisfied with our service. At Whempys Chimney Services, our priority is delivering high-quality chimney cleaning, chimney inspection, and chimney repair solutions that meet your expectations. We are committed to keeping your fireplace clean, safe, and functioning efficiently while also educating our customers on how to get the most out of their fireplace or stove. Your satisfaction matters to us, and our team will work with you to make things right.